Connecting Design Strategy to Business Growth

by helping business reimagine value through measurable impact.

Transforming Pharmacy, Clinic, Nutrition, and Business experiences across ecosystems

Multiple experiences recognized and presented at White House Conferences

I design solutions that are human-centered and technically feasible

With a service design mindset, a degree in computer science, and relationship-driven influence, I strive to empower other designers and team members through collaboration and leading by example.

Curating service design blueprints to accelerate program impact

Leadership and product informed directly of impacts to associates, hardware, and organizational change

In-depth persona research and development

involving recruitment segmentation, ethnographic research, presenting data-driven attributes. Resulted in a suite of evergreen personas for the organization.